Terms & Conditions

JOTECH PERFORMANCE PRODUCTS

Lead times for producing our in-house products is between 4-8 weeks depending on the part. Please contact us at sales@jotechperformance.com or call us at 407-846-4884 to get a more accurate lead time on the part you desire. All Jotech Performance products carry a limited lifetime warranty. This warranty includes but is not limited to material flaws, design issues, production defects, shipping damage. This warranty DOES NOT include damages due to improper installation, abuse of products, extreme duty, etc. We do not extend this warranty to race vehicles as they see an excessive amount of abuse and thus, drastically shorten the expected lifespan of materials. Improper handling or installation of products will not be covered under any warranty. It is Jotech Performance’s advice to always use gloves when handling new products (titanium especially) and failure to do so may result in an undesirable finish on products. Turbochargers are exempt from this warranty. More specifically, the RS-450 has an 18 month standalone policy involving their installation and operation.

ALL PRODUCTS

 Jotech Performance products are intended for off-road use only. Modifying a vehicle from its original form can interfere with emissions devices and operation. Modifying the emissions on a vehicle may be illegal in some areas and it is the customer’s sole responsibility to be informed about the legalities of aftermarket products in their area. Jotech Performance holds no accountability for emissions standards and/or any tickets, fines, punishment associated with running aftermarket products either built or sold by Jotech Performance. Jotech Performance honors all warranties on vendor parts sold through Jotech Performance. Please do not contact manufacturers directly. 

CANCELLATIONS AND RETURNS

All returns must be initiated within 30 days of purchase. Cancelled orders after payment will be charged a up to a 6% cancellation fee and up to a 15% restocking fee. Returned orders will be shipped at the customer’s cost with up to a 15% restocking fee unless otherwise agreed upon. Transaction fees not associated with Jotech Performance will be the sole responsibility of the customer.

INSTALLATION

Jotech Performance is not responsible for the installation or compatibility of parts. It is understood that modifying a vehicle from stock requires knowledge and the ability to work on such vehicles and failure to do so correctly may lead to catastrophic failures. Failure to have the PCM professionally calibrated after installing aftermarket parts may lead to catastrophic damage. Jotech Performance holds no responsibility for any damage to customer vehicles caused by mis-installed or incorrect parts.

CUSTOM WORK 

All custom work performed by Jotech Performance is built as a one-off item and as such has a varying price structure. Our team will strive to adequately quote out all work at the best of their ability using the resources available. Due to the nature of quoting unseen products, all quotes and/or estimates are subject to change at Jotech Performance’s discretion. By placing an order for custom work with Jotech Performance the customer acknowledges that the price may change once work begins, due to unforeseen issues with the vehicle.

SERVICE WORK

All work performed by Jotech Performance is guaranteed to be without defect and completed in a professional manner in accordance with Florida State law. Jotech Performance staff will do their best to give accurate estimates of all work to be performed prior to it beginning. If situations arise where there will be a significant increase (more than $150) in the cost of service work, Jotech Performance staff will contact the customer for additional consent. Jotech Performance is not responsible for the fitment of parts not specifically made by Jotech Performance. It is the customer’s sole responsibility to ensure the correct fitment and operation of parts. If under any circumstances parts do not fit or require modification, adequate charges will be applied. Jotech Performance staff will always do their best to give sound and reasonable advice. Failure to adhere to instruction voids all warranties and responsibility on Jotech Performance’s behalf.